---
title: Quick Guide To View Integrated Pets
description: Learn how to identify and manage integrated pets in the AME interface with our quick and easy guide.
---

[AME - Adoptions Made Easy ](https://21631173.hs-sites.com/ame-adoptions-made-easy)

# [Quick Guide To View Integrated Pets](https://21631173.hs-sites.com/ame-adoptions-made-easy/quick-guide-to-view-integrated-pets)

 Written by [Robson Apolinario](https://21631173.hs-sites.com/ame-adoptions-made-easy/author/robson-apolinario) | Aug 12, 2025 2:34:00 PM

# Overview

Once your shelter software is integrated with AME, pets from your system will automatically appear in the **Pets** tab for each connected store. This guide explains how to identify and manage integrated pets in the AME interface.

## **📍 Where to Find Integrated Pets**

 

- Navigate to the **Pets** tab in the bottom menu.
- Select the **Available** tab to see all active animals ready (or nearly ready) for adoption.
- You can use the **search bar** to filter by Pet ID or name.

 

## **How to Identify Integrated Pets**

 

Each integrated pet listed in AME will display a **badge next to their name** that indicates how the animal was added:

 

- 🟩 **Green badge** – Integrated pet with **all required data** present and ready for adoption.
- 🟨 **Yellow badge** – Integrated pet with **missing required fields** (known as “violations”).

 

Hovering over a yellow badge will show which fields are missing and a link to **edit the animal**.

## **❓ Frequently Asked Questions (FAQ)**

 

**Q1: Can I filter the list to only see integrated animals?**

Not yet. But integrated pets can be easily identified using the **colored badge** beside their names.

**Q2: Why is an integrated pet not showing up in the list?**

If you don’t see a pet that should be visible, check the following:

 

- The pet’s **location must be connected** to a PetSmart store.
- The integration must be **authenticated and active**.
- The animal may already be in an **adoption flow** — in that case, it will appear under **Adoptions > In Process** or **Complete**.
- Check the **sync status** in the Integration menu to confirm that the system is still actively syncing data. If there was an authentication failure or credentials were changed, the sync may have stopped.

 

**Q3: What does it mean if the badge is yellow?**

It means that required data (like Breed, Sex, or Adoption Fee) is missing. Until this is fixed, these animals are **not adoptable**.

**Q4: How often are animals synced from the shelter software?**

Pets are usually synced within **1 hour** of changes or new entries in the source system.

**Q5: Can I manually edit an integrated animal?**

Yes. You can update the required fields directly in AME, but the animal will still be marked as integrated.

 

[View full post](https://21631173.hs-sites.com/ame-adoptions-made-easy/quick-guide-to-view-integrated-pets)

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