---
title: Quick Guide To Fix Data Violations in Integrated Pets
description: Learn how to resolve pet adoption violations in your shelter software integration with PetSmart, ensuring all required data fields are complete for a seamless adoption process.
---

AME Integration Guide

# Quick Guide To Fix Data Violations in Integrated Pets

![Robson Apolinario](https://7528315.fs1.hubspotusercontent-na1.net/hub/7528315/hubfs/raw_assets/public/mV0_d-cms-elevate-theme_hubspot/elevate/images/avatar-placeholder.jpg?width=48&height=48&name=avatar-placeholder.jpg)

 Robson Apolinario

August 12, 2025

# Overview

After completing the integration setup, pets from your shelter software will begin to appear in the **Pets > Available** list for the linked PetSmart store. Some animals may require manual updates before they can be made available for adoption.

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## **⚠️ What Are Violations?**

Violations occur when a pet record imported from the shelter software is missing required fields.

These animals appear with a **yellow “Integrated Pet” badge** and **cannot be adopted** until all missing data is added.

### **🔍 Common Missing Fields**

The most frequent violations are:

- **Adoption Fee**
- **Breed**
- **Sex**

When one or more of these fields are missing:

- The **“Process Adoption”** button is **disabled (greyed out)**.
- A warning tooltip is shown when hovering over the badge or clicking the pet card.
  
  ![Screenshot 2025-07-21 at 7.14.35 PM.png](https://21631173.hs-sites.com/hs-fs/hubfs/undefined-Aug-12-2025-02-28-47-3766-PM.png?width=600&height=149&name=undefined-Aug-12-2025-02-28-47-3766-PM.png)

 

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## **🛠️ Steps to Resolve Violations**

 

1. **Click the Pencil Icon**

Find the pet with the yellow badge and click the **✏️ Edit** icon.

1. **Complete Missing Fields**

In the **Edit Pet Information** screen, fill in the required fields (e.g., Breed, Fee, Sex).

1. **Save the Pet Record**

Click **Save Pet** to apply the updates.

![Screenshot 2025-07-21 at 7.15.09 PM.png](https://21631173.hs-sites.com/hs-fs/hubfs/undefined-Aug-12-2025-02-28-01-4766-PM.png?width=600&height=166&name=undefined-Aug-12-2025-02-28-01-4766-PM.png)

The badge will change from yellow to **green**, and the **“Process Adoption”** button will become active.

 

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## **❓ Frequently Asked Questions (FAQ)**

 

**Q1: How do I know which pets have violations?**

Look for the **yellow badge** next to the pet’s name in the **Pets > Available** list. Hovering over it will show which fields are missing.

 

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**Q2: Can I adopt an animal with violations?**

No. Animals with violations are **not eligible for adoption** until all required data is added.

 

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**Q3: Who can edit integrated pets?**

All users with permission to manage pets in AME can edit and resolve violations.

 

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**Q4: What does the green badge mean?**

It indicates that the pet was imported via integration and **is ready for adoption** — no missing fields.

 

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**Q5: If a pet is edited manually, will it still stay synced?**

Yes. Manual edits do not break the integration. However, some fields may stop updating automatically if they are changed in AME.

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## Keep reading

[AME Integration

### Quick Guide to Access the Integration Menu in AME

](https://21631173.hs-sites.com/ame-adoptions-made-easy/quick-guide-to-access-the-integration-menu-in-ame)

[AME Integration Guide

### Quick Guide To Check the Sync Status of a Store Connection

](https://21631173.hs-sites.com/ame-adoptions-made-easy/quick-guide-to-check-the-sync-status-of-a-store-connection)